DRI Training, Awareness & Human Factors Flashcards
6 cards from real DRI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 DRI Training, Awareness & Human Factors flashcards as text
What is the primary goal of a BC/DR awareness program for employees?
Answer: To ensure all staff understand their roles and responsibilities during a disruption
A BC/DR awareness program ensures that all employees understand their specific roles, responsibilities, and expected actions during a disruption, enabling an effective and coordinated response.
Which of the following BEST describes the 'human factor' challenge in disaster recovery?
Answer: People behave unpredictably under stress, which can undermine even well-designed recovery plans
Human factors in disaster recovery acknowledge that stress, fear, and unfamiliar circumstances cause unpredictable behavior that can undermine even technically sound recovery plans.
How often should BC/DR training be provided to new employees according to DRI best practices?
Answer: During onboarding and before they are assigned to any critical recovery role
DRI best practices call for BC/DR training to be integrated into employee onboarding so staff understand their responsibilities from the start, before they are needed in a recovery role.
What is the purpose of role-specific BC training versus general awareness training?
Answer: To provide detailed, actionable instructions tailored to each person's specific recovery responsibilities
Role-specific training provides individuals with the precise procedures and responsibilities relevant to their function in the recovery effort, which general awareness training cannot provide.
Which method is MOST effective for reinforcing BC awareness among employees over time?
Answer: Regular, varied touchpoints such as newsletters, tabletop exercises, and brief refresher sessions
Regular, varied communications and exercises reinforce BC awareness far more effectively than single events because they maintain engagement and keep recovery procedures fresh in employees' minds.
In DRI's Professional Practices, who is ultimately responsible for ensuring BC training is conducted and maintained?
Answer: Senior management, who must champion and resource the BC program
DRI's Professional Practices place ultimate responsibility for BC training on senior management, who must provide leadership, resources, and cultural support for the organization's BC program.