DRI Training, Awareness & Human Factors Flashcards
6 cards from real DRI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 DRI Training, Awareness & Human Factors flashcards as text
What does 'competency-based training' mean in the context of BC/DR programs?
Answer: Training focused on ensuring staff can perform specific recovery tasks correctly, not just understand concepts
Competency-based BC/DR training focuses on verified ability to perform specific recovery tasks correctly, ensuring practical readiness rather than just theoretical knowledge of the plan.
Which of the following human factors can MOST undermine an effective evacuation during an emergency?
Answer: Herding behavior where people follow others rather than following established evacuation routes
Herding behavior, where people instinctively follow others regardless of whether they are following correct procedures, is one of the most dangerous human factors during emergency evacuations.
What is the value of including 'lessons learned' sessions as part of every BC exercise?
Answer: To identify gaps between planned and actual performance and drive continuous improvement of the BC program
Lessons learned sessions after each exercise capture what worked, what didn't, and why, providing the actionable insights needed to continuously improve the BC program.
Why is it important to train alternates for every key BC role?
Answer: To ensure continuity of the recovery effort if primary role holders are unavailable during an incident
Training alternates for every key BC role ensures that the recovery effort can continue even if primary personnel are injured, unreachable, or otherwise unavailable during the incident itself.
What is 'muscle memory' in the context of BC/DR training?
Answer: The ability to perform critical recovery procedures automatically through repeated practice, reducing errors under stress
In BC/DR training, 'muscle memory' refers to the ability to perform critical procedures automatically through repeated practice, reducing the cognitive load and error rate when stress is high during an actual incident.
According to DRI Professional Practices, what is the recommended approach to measuring BC program effectiveness?
Answer: Define measurable objectives and track performance metrics including exercise results, audit findings, and recovery time actuals
DRI Professional Practices recommend defining measurable objectives and tracking concrete performance metrics — such as exercise results, audit findings, and actual vs. planned recovery times — to objectively measure and improve BC program effectiveness.