DRI Training, Awareness & Human Factors Flashcards
6 cards from real DRI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 DRI Training, Awareness & Human Factors flashcards as text
What is a 'tabletop exercise' primarily designed to test in a BC/DR program?
Answer: Decision-making processes and plan logic without activating physical resources
Tabletop exercises test decision-making processes, communication flows, and plan logic by walking through scenarios in a discussion format without deploying actual resources or systems.
Why is psychological safety important in post-incident reviews and BC training exercises?
Answer: It encourages honest reporting of errors and near-misses, leading to genuine plan improvements
Psychological safety in post-incident reviews allows team members to honestly discuss what went wrong without fear of blame, enabling the organization to identify real gaps and improve its BC plans.
What is the benefit of including cross-functional teams in BC training exercises?
Answer: It reveals interdependencies between departments and improves coordination during a real incident
Cross-functional training exercises surface the dependencies between departments that may not be apparent in individual team training, improving overall coordination during an actual disruption.
Which of the following is a key indicator that a BC training program is effective?
Answer: Employees can correctly describe their specific recovery roles without referencing the plan
An effective BC training program results in employees internalizing their roles so well that they can act correctly under pressure without needing to consult documentation during an incident.
How should BC training content be updated to remain relevant?
Answer: After each exercise, audit, significant organizational change, or incident to reflect lessons learned
BC training content must be continuously updated after exercises, audits, organizational changes, and incidents to ensure it reflects current processes, personnel, and lessons learned.
What is the purpose of 'call tree drills' in a BC/DR training program?
Answer: To verify that notification chains function correctly and key personnel can be reached when needed
Call tree drills verify that the notification chain works end-to-end, that contact information is current, and that all key personnel can be successfully reached during an incident.