Continuous Improvement & Auditing Flashcards
7 cards from real DRI practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Continuous Improvement & Auditing flashcards as text
What is the primary purpose of a 'hot wash' conducted immediately after a BC exercise?
Answer: To capture immediate participant feedback and observations while memories are fresh
A hot wash immediately after an exercise captures raw participant feedback and initial observations before recall fades.
In continuous improvement methodology, 'benchmarking' a BC program involves:
Answer: Comparing the program's practices and metrics against industry peers or standards
Benchmarking compares an organization's BC program practices and performance against external peers or recognized standards.
Which audit evidence type is generally considered most reliable?
Answer: Directly observed evidence gathered by the auditor
Directly observed evidence is most reliable because the auditor gathers it firsthand without relying on others' representations.
A root cause analysis of a failed recovery test reveals inadequate documentation as the underlying issue. The corrective action most likely to prevent recurrence is:
Answer: Implementing a documentation review and update process with defined ownership
Establishing a documentation review process with clear ownership directly addresses the root cause of inadequate documentation.
Which of the following is a leading indicator of BC program health, as opposed to a lagging indicator?
Answer: Percentage of plans updated within the required review cycle
Plan update compliance is a leading indicator because it measures proactive program maintenance before an incident occurs.
An organization's BC program audit charter should define all of the following EXCEPT:
Answer: The specific recovery strategies to be used in a disaster
Recovery strategies are defined in the BCP, not the audit charter, which governs the audit function's authority and operations.
When applying Six Sigma to BC program improvement, the DMAIC phase that focuses on eliminating root causes of defects is:
Answer: Improve
The Improve phase of DMAIC is where solutions are developed and implemented to eliminate identified root causes.