DL Core Digital Literacy Skills 2 — Questions and Answers
Question 1: Which file format is best suited for sharing a document that must look identical on any device or operating system?
- DOCX
- PDF (Correct answer)
- TXT
- RTF
Correct answer: PDF
PDF preserves formatting, fonts, and layout across all platforms and devices without requiring the original software.
Question 2: When a browser shows 'Not Secure' in the address bar, what does this indicate?
- The website is blocked by a firewall
- The site uses HTTP instead of HTTPS (Correct answer)
- Your antivirus has flagged the page
- The website certificate has expired
Correct answer: The site uses HTTP instead of HTTPS
A 'Not Secure' warning means the site uses unencrypted HTTP, so data transmitted can be intercepted.
Question 3: A user receives an email asking them to 'verify their account' by clicking a link. The sender address looks almost like their bank but has a misspelling. This is most likely:
- A routine security check
- A phishing attempt (Correct answer)
- A software update notice
- An automated password reset
Correct answer: A phishing attempt
Spoofed or misspelled sender addresses are a classic phishing tactic designed to steal login credentials.
Question 4: What is the primary purpose of keyboard shortcut Ctrl+Z (or Cmd+Z on Mac)?
- Save a file
- Undo the last action (Correct answer)
- Cut selected text
- Open a new window
Correct answer: Undo the last action
Ctrl+Z is the universal undo shortcut, reversing the most recent action in most applications.
Question 5: Which of the following best describes 'cloud storage'?
- Data stored on a USB drive kept offsite
- Files saved on remote servers accessed via the internet (Correct answer)
- A backup copy on a second internal hard drive
- Encrypted files on a local network server
Correct answer: Files saved on remote servers accessed via the internet
Cloud storage saves files on remote servers maintained by a provider, accessible from any internet-connected device.
Question 6: When composing a professional email, which practice is most appropriate for the subject line?
- Leave it blank to save time
- Use all capital letters for emphasis
- Write a brief, descriptive summary of the email's purpose (Correct answer)
- Include your full name and phone number
Correct answer: Write a brief, descriptive summary of the email's purpose
A clear, concise subject line helps recipients prioritize and locate emails efficiently.
Question 7: Which action helps most when a program becomes unresponsive and stops working on a Windows computer?
- Restart the router
- Use Task Manager to force-quit the program (Correct answer)
- Uninstall and reinstall the operating system
- Press the monitor's power button
Correct answer: Use Task Manager to force-quit the program
Task Manager (Ctrl+Alt+Delete) lets you identify and end unresponsive processes without restarting the whole computer.
DL Core Digital Literacy Skills 2
Which file format is best suited for sharing a document that must look identical on any device or operating system?