DHA Quality Improvement & Audits 5

Question 1

During a DHA infection control audit, a surveyor finds that hand hygiene compliance is 55%. Which improvement strategy is most evidence-based?

Accepted Answer

Install additional alcohol-based hand rub dispensers at point of care and provide multimodal education

Answer

WHO's multimodal hand hygiene improvement strategy — including system change, training, evaluation, reminders, and institutional safety climate — is the gold standard.

Question 2

A 'near miss' in patient safety reporting is defined as:

Accepted Answer

An unplanned event that did not reach the patient but could have caused harm

Answer

A near miss is an error or unsafe condition that was caught before reaching the patient, providing a learning opportunity without causing harm.

Question 3

Which of the following BEST describes the purpose of a balanced scorecard in healthcare quality management?

Accepted Answer

To monitor performance across financial, patient, process, and learning dimensions simultaneously

Answer

The balanced scorecard provides a multi-dimensional view of organizational performance across financial, customer (patient), internal process, and learning/growth perspectives.

Question 4

In Lean methodology applied to healthcare, 'waste' (muda) includes all EXCEPT:

Accepted Answer

Evidence-based clinical decision-making

Answer

Evidence-based clinical decision-making adds value and is never classified as waste; Lean targets non-value-adding activities like unnecessary transport, waiting, and overproduction.

Question 5

A quality indicator shows a hospital's 30-day readmission rate is 18%. This is an example of:

Accepted Answer

An outcome indicator

Answer

Readmission rate measures a result of care delivered, making it an outcome indicator reflecting the quality of treatment and discharge planning.

DHA - Dubai Health Authority Practice Test

DHA - Dubai Health Authority Practice Test

DHA Quality Improvement & Audits 5