A school leader is facilitating a community meeting about a controversial new discipline policy. Several parents become hostile and begin speaking over each other. What is the MOST effective facilitation strategy?
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A
Adjourn the meeting and reschedule after emotions have settled
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B
Acknowledge concerns, restate ground rules calmly, and use structured speaking protocols
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C
Allow the discussion to continue without intervention to demonstrate openness
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D
Ask only the PTO president to speak on behalf of parents