Dementia Training Certification Dementia Training Communication Techniques & Behavioral Strategies 2

Question 1

A resident with dementia repeatedly asks for her deceased husband. Which response best demonstrates therapeutic fibbing?

Accepted Answer

Say 'He just stepped out — he'll be back soon' to reduce distress

Answer

Tell her firmly that her husband passed away years ago

Answer

Ignore the question and redirect to an activity

Answer

Explain that she is confused due to her dementia

Question 2

Which nonverbal communication strategy is MOST effective when approaching a person with advanced dementia?

Accepted Answer

Maintain a calm facial expression and approach from the front at eye level

Answer

Approach quickly from behind to avoid startling them initially

Answer

Use a loud, clear voice before making any physical contact

Answer

Stand above the person to project authority and reassurance

Question 3

Sundowning refers to increased confusion and agitation that typically occurs:

Accepted Answer

In the late afternoon and evening hours

Answer

Early in the morning upon waking

Answer

After meals during digestion

Answer

During any sudden change in environment

Question 4

When using validation therapy with a person who believes they are late for work, the caregiver should:

Accepted Answer

Explore the feeling behind the belief by asking about their job

Answer

Correct the belief and show them a calendar

Answer

Administer a reality orientation quiz

Answer

Redirect immediately without acknowledging the concern

Question 5

A person with dementia becomes aggressive during bathing. The FIRST intervention should be:

Accepted Answer

Stop the bath, step back, and assess for pain or fear triggers

Answer

Restrain the person for safety and continue the bath

Answer

Involve two staff members to complete the bath quickly

Answer

Document the behavior and attempt again in 30 minutes without changes

Question 6

Which communication technique involves repeating back the last few words a person with dementia says to encourage them to continue?

Accepted Answer

Echoing

Answer

Mirroring

Answer

Redirection

Answer

Reminiscing

Question 7

Environmental modifications that can reduce behavioral symptoms of dementia include:

Accepted Answer

Reducing noise levels and providing familiar personal objects

Answer

Bright fluorescent overhead lighting to improve visibility

Answer

Frequently rearranging furniture to provide stimulation

Answer

Locking all doors to prevent wandering without signage