DBPR Ethics and Professional Standards 2 — Questions and Answers
Question 1: Which of the following behaviors violates DBPR professional ethics standards for licensed Florida professionals?
- Soliciting clients from a competitor through misrepresentation (Correct answer)
- Advertising competitive pricing
- Subcontracting licensed specialty work
- Joining a professional trade association
Correct answer: Soliciting clients from a competitor through misrepresentation
Using misrepresentation to solicit a competitor's clients violates professional ethics standards and may constitute unfair business practices under Florida law.
Question 2: Florida's professional ethics standards require licensees to handle client funds in what manner?
- Keep client funds in a separate trust or escrow account (Correct answer)
- Combine client funds with general business funds for convenience
- Invest client funds in interest-bearing accounts for profit
- Hold client funds in cash only
Correct answer: Keep client funds in a separate trust or escrow account
Proper handling of client funds requires maintaining them in a separate trust or escrow account, preventing commingling with business operating funds.
Question 3: A Florida real estate licensee who has a personal financial interest in a property being shown to a client must do what?
- Disclose the conflict of interest to the client (Correct answer)
- Immediately remove themselves from the transaction
- Only disclose if the client asks
- Document it internally but not tell the client
Correct answer: Disclose the conflict of interest to the client
Any personal financial interest in a transaction must be disclosed to the client so they can make an informed decision about the professional relationship.
Question 4: What is the ethical obligation of a Florida contractor who realizes mid-project that costs will significantly exceed the original estimate?
- Promptly notify the client and discuss options before proceeding (Correct answer)
- Complete the work and bill the difference without prior notice
- Abandon the project to avoid losses
- Submit a supplemental permit for the additional costs
Correct answer: Promptly notify the client and discuss options before proceeding
Ethical practice requires contractors to immediately inform clients of significant cost overruns and obtain approval before continuing work.
Question 5: Kickbacks or undisclosed referral fees received by a Florida licensee from third parties are considered what?
- Unethical and potentially illegal under Florida law (Correct answer)
- Acceptable if disclosed to the client after the fact
- Standard industry practice with no restrictions
- Only prohibited for government contracts
Correct answer: Unethical and potentially illegal under Florida law
Undisclosed kickbacks and referral fees violate professional ethics and may constitute fraud or bribery under Florida law, requiring full disclosure to clients.
Question 6: Which ethical principle requires a Florida licensed professional to maintain the skills necessary to competently serve clients?
- Duty of competence (Correct answer)
- Duty of loyalty
- Duty of confidentiality
- Duty of advocacy
Correct answer: Duty of competence
The duty of competence requires professionals to maintain adequate knowledge and skills, which is why continuing education is required for license renewal.
Which of the following behaviors violates DBPR professional ethics standards for licensed Florida professionals?