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Coaching & Facilitation Skills Flashcards

7 cards from real DAC practice questions. Tap to flip, then mark Knew It or Still Learning โ€” missed cards come back until you master them.

Read the first 7 Coaching & Facilitation Skills flashcards as text
  1. A DA coach is facilitating a session where two senior stakeholders are in conflict. The tension is escalating and derailing the agenda. What should the coach do FIRST?

    Answer: Pause the agenda and acknowledge the tension explicitly before addressing it

    Acknowledging tension explicitly rather than ignoring it allows the group to address the underlying issue and prevents the conflict from silently derailing the session.

  2. Which of the following BEST describes the difference between coaching and mentoring in a DA context?

    Answer: Coaching draws out the coachee's own solutions while mentoring shares the mentor's experience and knowledge

    In DA and ICF frameworks, coaching helps people discover their own answers through inquiry, while mentoring involves sharing the mentor's direct experience and expertise.

  3. A team is about to start a complex multi-team initiative. Which facilitation approach would BEST align all teams on shared goals and dependencies?

    Answer: Facilitate a cross-team PI Planning or Inception event

    Cross-team planning events like PI Planning or Inception workshops create shared understanding of goals, dependencies, and risks across all participating teams.

  4. When coaching an executive sponsor, a DAC should PRIMARILY focus on:

    Answer: Helping the executive understand their role in removing systemic impediments and enabling teams

    Executive sponsors most impact agile success by clearing systemic impediments and creating conditions for teams to succeed, which is where a DAC's coaching focus should lie.

  5. A DAC uses the 'GROW' model in a coaching session. What does the 'R' in GROW stand for?

    Answer: Reality

    In the GROW model (Goal, Reality, Options, Will/Way Forward), 'Reality' represents the current state assessment that helps clarify where the coachee stands today.

  6. A Disciplined Agile Coach is working with a team that is underperforming. The team blames external dependencies for all delays. What is the most effective coaching intervention?

    Answer: Help the team identify what is within their control and take ownership of those areas

    A coach helps teams move from a victim mindset to an ownership mindset by focusing energy on what they can influence or control within their circumstances.

  7. In a DA coaching context, 'guided continuous improvement' (GCI) means the coach:

    Answer: Provides a process goal framework while allowing the team to choose how to achieve those goals

    GCI in DA involves providing teams with process goals (desired outcomes) while empowering them to choose their own practices and path to achieve those goals.