DA DA Metrics, KPIs & Performance Measurement 2

Question 1

In DA, what does 'cycle time' specifically measure in a software delivery context?

Accepted Answer

Time from when work starts on an item to when it is delivered

Answer

Cycle time measures the elapsed time from when a team begins actively working on an item until it is delivered to the customer or released.

Question 2

Which Disciplined Agile metric best captures the total customer wait time from initial request to delivery?

Accepted Answer

Lead time

Answer

Lead time spans from the moment a customer makes a request to when the work is delivered, capturing the full wait experience from the customer's perspective.

Question 3

According to DA, why is limiting Work in Progress (WIP) an important practice for improving team performance metrics?

Accepted Answer

It lowers cycle time and improves flow by reducing multitasking and context switching

Answer

DA advocates WIP limits because reducing the number of items in progress simultaneously shortens cycle time and improves flow by eliminating costly context switching.

Question 4

In Disciplined Agile performance measurement, what is a 'fitness for purpose' metric?

Accepted Answer

A metric that evaluates whether the product meets actual customer needs and expectations

Answer

Fitness for purpose metrics assess whether the delivered product or service satisfies the real needs of customers, focusing on effectiveness over technical correctness.

Question 5

Which DA concept suggests teams should choose their metrics based on their specific context rather than adopting a universal set of KPIs?

Accepted Answer

Choose your WoW (Way of Working)

Answer

DA's 'Choose Your WoW' philosophy extends to metrics — teams select the measurements most meaningful to their situation rather than following a prescribed list.

(DA) Certified Disciplined Agile Practice Test

(DA) Certified Disciplined Agile Practice Test

DA DA Metrics, KPIs & Performance Measurement 2