Practice Test Geeks(DA) Certified Disciplined Agile Practice Test
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DA Metrics, KPIs & Performance Measurement Flashcards

6 cards from real DA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. According to Disciplined Agile, which type of metric provides the most direct signal that a product is delivering business value?

    Answer: Customer satisfaction and NPS scores

    DA places customer satisfaction metrics highest in importance because they directly reflect whether the team is delivering value that matters to end users.

  2. In DA, what is the 'improvement kata' most closely associated with?

    Answer: A structured approach to iterative process improvement using target conditions and experiments

    The improvement kata is a four-step scientific thinking pattern used in DA to move from the current state toward a target condition through planned experiments.

  3. When DA teams use 'mean time to restore' (MTTR) as a metric, what aspect of performance are they measuring?

    Answer: Average time to recover a system after a failure or incident

    MTTR measures how quickly a team can restore service after a failure, reflecting the team's resilience and operational reliability capabilities.

  4. In Disciplined Agile, what does 'escaped defects' measure?

    Answer: Defects that were not caught internally and reached the customer in production

    Escaped defects count issues that slipped through all quality gates and were discovered by customers in production, directly measuring quality assurance effectiveness.

  5. According to DA, why should teams be cautious about using 'number of features delivered' as a primary success metric?

    Answer: Delivering many features does not guarantee customer value or business outcomes

    DA warns that feature count is an output metric that can be high even when the delivered features provide little actual value or solve the wrong customer problems.

  6. In DA, 'change failure rate' is primarily used to measure the quality of which part of the software delivery process?

    Answer: Deployments and releases to production

    Change failure rate measures the percentage of deployments or releases that result in degraded service or require remediation, directly gauging deployment quality.