CWP Group Dynamics and Facilitation 2 — Questions and Answers
Question 1: During a wellness group session, two participants begin arguing about dietary choices. What is the BEST facilitation strategy?
- Ask both parties to leave the session
- Redirect the conflict toward shared goals and common values (Correct answer)
- Ignore the argument and continue with the agenda
- Take a side to resolve the dispute quickly
Correct answer: Redirect the conflict toward shared goals and common values
Redirecting conflict toward shared goals de-escalates tension while keeping the group focused on wellness objectives.
Question 2: Which concept describes the tendency of group members to conform to perceived group norms even when they privately disagree?
- Social loafing
- Groupthink (Correct answer)
- Diffusion of responsibility
- Cognitive dissonance
Correct answer: Groupthink
Groupthink occurs when the desire for harmony overrides realistic appraisal of alternatives, leading members to suppress dissenting views.
Question 3: A wellness facilitator notices that a dominant participant is monopolizing group discussions. Which technique is MOST appropriate?
- Remove the participant from the group
- Use structured turn-taking or round-robin sharing (Correct answer)
- Ask the dominant participant to lead the session
- Shorten the session to reduce their impact
Correct answer: Use structured turn-taking or round-robin sharing
Structured turn-taking ensures equitable participation by giving every member a designated opportunity to speak.
Question 4: What does Tuckman's 'Norming' stage of group development primarily involve?
- Members testing boundaries and resisting leadership
- Group members establishing shared rules and cohesion (Correct answer)
- The group reaching peak performance and collaboration
- Initial introductions and polite surface-level interaction
Correct answer: Group members establishing shared rules and cohesion
During norming, the group establishes agreed-upon behaviors, roles, and norms that support productive collaboration.
Question 5: Which facilitation style is MOST appropriate when working with a wellness group that is highly experienced and self-motivated?
- Authoritative
- Delegative (laissez-faire) (Correct answer)
- Directive
- Coercive
Correct answer: Delegative (laissez-faire)
A delegative style allows experienced, motivated groups to self-direct, which fosters autonomy and intrinsic motivation.
Question 6: Social loafing in a group wellness program is BEST counteracted by:
- Reducing the group size to two members
- Assigning individual accountability roles within the group (Correct answer)
- Eliminating group activities entirely
- Increasing monetary incentives for attendance
Correct answer: Assigning individual accountability roles within the group
Individual accountability makes each member's contribution visible, reducing the tendency to free-ride on others' efforts.
Question 7: When facilitating a wellness group with diverse cultural backgrounds, a facilitator should PRIMARILY:
- Use a single standardized curriculum without modifications
- Acknowledge and integrate culturally relevant practices and perspectives (Correct answer)
- Avoid discussing cultural differences to prevent discomfort
- Focus only on scientifically proven Western wellness practices
Correct answer: Acknowledge and integrate culturally relevant practices and perspectives
Culturally responsive facilitation improves relevance, trust, and engagement among participants from diverse backgrounds.
CWP Group Dynamics and Facilitation 2
During a wellness group session, two participants begin arguing about dietary choices.
What is the BEST facilitation strategy?