Quality Control Flashcards
7 cards from real CWLP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Control flashcards as text
In warehouse quality control, what is the purpose of a quarantine zone?
Answer: To hold suspect or nonconforming goods pending disposition
A quarantine zone physically segregates nonconforming, damaged, or suspect products to prevent them from being shipped or used until a disposition decision is made.
What does the term 'acceptable quality level' (AQL) represent?
Answer: The maximum defect rate considered acceptable in a lot
AQL defines the maximum percentage of defective items in a lot that is still considered acceptable for the purposes of sampling inspection.
A warehouse discovers that a supplier has been shipping products 3% below the agreed minimum weight. This is best addressed through:
Answer: A corrective action request (CAR) to the supplier
A corrective action request formally notifies the supplier of the nonconformance and requires them to identify root cause and implement corrective measures.
Which of the following best describes a 'first article inspection'?
Answer: Inspecting the first item off a production run to verify process setup
First article inspection (FAI) verifies that the first unit produced from a new or modified production process conforms to all design and specification requirements.
In a warehouse context, 'dock-to-stock' time is a quality-related metric because:
Answer: Delays increase the risk of damage, theft, or expired product reaching inventory
Lengthy dock-to-stock time increases exposure to product damage, spoilage, and unauthorized access, making it a key quality and risk indicator.
What is the key difference between quality control (QC) and quality assurance (QA)?
Answer: QA focuses on process improvement; QC focuses on detecting defects in products
Quality assurance is a proactive process-oriented approach to preventing defects, while quality control is a reactive product-oriented approach to detecting defects.
During a cycle count, a warehouse finds consistent discrepancies in one product zone. The BEST next step is to:
Answer: Increase the cycle count frequency for that zone and investigate root causes
Increasing count frequency while investigating root causes (e.g., mis-picks, theft, mislabeling) targets the specific problem area with minimal operational disruption.