CVS Team Management 4 — Questions and Answers
Question 1: In a virtual value study workshop, which practice BEST maintains team engagement?
- Using interactive collaboration tools and frequent structured check-ins with each participant (Correct answer)
- Sending a single summary email after each full-day session
- Allowing participants to keep cameras and microphones off at all times
- Extending sessions to ten hours to compensate for distance
Correct answer: Using interactive collaboration tools and frequent structured check-ins with each participant
Interactive tools and deliberate check-ins counteract the disengagement risks inherent in remote workshops.
Question 2: Which role is the value study team leader PRIMARILY responsible for during the workshop?
- Guiding the team through the Value Methodology Job Plan phases (Correct answer)
- Providing the deepest technical expertise on every discipline
- Approving the final project budget
- Writing all the alternatives personally
Correct answer: Guiding the team through the Value Methodology Job Plan phases
The team leader's core duty is facilitating the team through the structured Job Plan, not supplying all technical answers.
Question 3: A team includes members from two organizations with a history of contractual disputes. What should the facilitator do during team formation?
- Align everyone on shared study objectives and establish neutrality before technical work begins (Correct answer)
- Seat the organizations in separate rooms for the entire study
- Ask each organization to critique the other's past work first
- Avoid mentioning objectives to prevent disagreement
Correct answer: Align everyone on shared study objectives and establish neutrality before technical work begins
Establishing shared objectives and a neutral environment early prevents historical disputes from contaminating the study.
Question 4: During idea evaluation, a member advocates strongly for their own idea and dismisses ranking results. The facilitator should:
- Review the agreed evaluation criteria with the team and apply them consistently to all ideas (Correct answer)
- Award the idea a passing score to keep the peace
- Delete the member's idea from consideration
- Suspend the evaluation phase indefinitely
Correct answer: Review the agreed evaluation criteria with the team and apply them consistently to all ideas
Consistently applying pre-agreed criteria keeps evaluation objective and defuses personal advocacy.
Question 5: What is a key benefit of assigning specific roles, such as recorder or timekeeper, within a value study team?
- It distributes ownership of the process and keeps sessions organized and on schedule (Correct answer)
- It identifies which members are least skilled technically
- It allows the facilitator to leave the room for long periods
- It reduces the number of members needed for the study
Correct answer: It distributes ownership of the process and keeps sessions organized and on schedule
Assigned roles share process ownership and improve workshop organization and time discipline.
Question 6: The team completes the creativity phase with 150 raw ideas but limited time remains. What is the BEST team management approach?
- Use a rapid screening technique to shortlist ideas before detailed evaluation (Correct answer)
- Evaluate all 150 ideas in full detail regardless of schedule
- Discard all ideas and restart creativity later
- Let the facilitator pick the top ideas alone overnight
Correct answer: Use a rapid screening technique to shortlist ideas before detailed evaluation
Rapid screening focuses the team's limited time on the most promising ideas while preserving team ownership.
Question 7: Which factor MOST strongly predicts whether value study recommendations will be implemented?
- Early and continued involvement of decision-makers and stakeholders in the team process (Correct answer)
- The total number of ideas generated in brainstorming
- The length of the final written report
- Whether the workshop was held on-site or off-site
Correct answer: Early and continued involvement of decision-makers and stakeholders in the team process
Stakeholder and decision-maker involvement builds the ownership needed for recommendations to be accepted and implemented.
CVS Team Management 4
In a virtual value study workshop, which practice BEST maintains team engagement?