Pharmacy Technician Duties Flashcards
7 cards from real CVS practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Pharmacy Technician Duties flashcards as text
When a customer drops off a prescription, what is the first step a pharmacy technician should perform?
Answer: Verify the patient's identity and check for any allergies on file
Verifying patient identity and reviewing allergies at drop-off is a critical safety step that prevents dispensing errors.
A pharmacy technician receives a prescription for a Schedule II controlled substance with a quantity of 120 tablets. The pharmacy only has 90 in stock. What is the correct action?
Answer: Ask the pharmacist for guidance, as Schedule II partials have specific legal requirements
Schedule II controlled substance partial fills are governed by specific DEA regulations and require pharmacist oversight.
Which of the following is NOT a typical duty of a pharmacy technician at CVS?
Answer: Counseling patients on drug interactions
Patient counseling on drug interactions is a duty reserved for licensed pharmacists, not pharmacy technicians.
A customer asks the pharmacy technician whether their new antibiotic will interact with their blood pressure medication. How should the technician respond?
Answer: Direct the customer to speak with the pharmacist
Drug interaction counseling must be provided by a licensed pharmacist; technicians should always refer clinical questions to the pharmacist.
What does the abbreviation 'DAW' mean on a prescription, and how does it affect the technician's dispensing process?
Answer: Dispense as written — the brand name drug must be dispensed, not a generic substitute
DAW (Dispense as Written) is a prescriber instruction requiring the exact brand-name drug to be dispensed without generic substitution.
During a workday, a pharmacy technician notices a vial of medication on the counter that has no label. What is the safest action?
Answer: Immediately alert the pharmacist and quarantine the unlabeled vial
An unlabeled medication is a patient safety hazard; it must be quarantined and reported to the pharmacist immediately to prevent a dispensing error.
A technician is processing a new prescription and the system flags a duplicate therapy alert (patient already takes a similar drug). What should the technician do?
Answer: Bring the alert to the pharmacist's attention before proceeding
Clinical drug alerts must always be reviewed and resolved by the pharmacist, who has the authority to override or act on them.