Cvent App Knowledge

Question 1

We have more than one location for the event (for example, theory at the hotel and practice at the lab); how can we manage this on the website?

Accepted Answer

Removing the datatag from the location and manually adding both locations to the website

Answer

Including both locations in the General Information

Answer

Adding the primary location to the website, followed by the secondary location on the emails

Question 2

What should we keep in mind whenever we bulk import attendees?

Accepted Answer

Where necessary, import hotel requests as well.

Answer

To make the Participation setting Yes

Answer

To remove the personnel from the import

Question 3

Where can we check to see if the import was successful and all attendees were registered?

Accepted Answer

My profile > My imports

Answer

Admin > Reporting

Answer

Event > Attendees

Question 4

What are the post-processing steps when using OnArrival?

Accepted Answer

Including the number of HCPs trained, as well as KPIs and updating the event status.

Answer

Assigning participation, incorporating KPIs, and updating the event status

Answer

Adding KPIs and updating the status of the event

Question 5

We discovered that an HCP has two email addresses that are used for different events; what should we do to have only one contact ID per HCP?

Accepted Answer

Inquire with the HCP about the preferred email address and merge the contacts so that only the correct email address remains.

Answer

Inquire with the HCP about the preferred email address and delete the other one.

Answer

Inquire with the HCP about the preferred email address and link it to both contact IDs.

Question 6

How can we include a speaker on the event website?

Accepted Answer

Both

Answer

Uploading the image and manually inputting the name

Answer

Using the Speaker function

Question 7

In case of change of one of the Corporate Colors, how we can update the event website?

Accepted Answer

Editing the Website Theme

Answer

Editing Header & Footer

Answer

It’s not possible