Leadership and Human Resources Flashcards
7 cards from real CVE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Leadership and Human Resources flashcards as text
Which of the following is an example of a leading indicator in venue workforce planning?
Answer: Projected event bookings for the next 18 months
Leading indicators predict future workforce demand; projected bookings help HR anticipate staffing needs before they become shortfalls.
A venue manager wants to use a 360-degree feedback process. What distinguishes this method from a traditional performance review?
Answer: Feedback is collected from peers, subordinates, and supervisors, not just one rater
360-degree feedback gathers input from multiple sources — including direct reports, peers, and supervisors — providing a comprehensive view of an employee's performance.
A venue executive is implementing a total rewards strategy. Which component is considered a non-monetary reward?
Answer: Career development and training opportunities
Non-monetary rewards include growth opportunities, recognition, and work-life programs that enhance employee satisfaction without direct cash compensation.
Which type of organizational structure gives department heads at a venue the most direct authority and clear chain of command?
Answer: Hierarchical (line) structure
A hierarchical structure establishes clear reporting lines and authority levels, making it straightforward for managers to direct their departments.
An employee's performance has declined after a personal crisis. According to an Employee Assistance Program (EAP), the venue's role is to:
Answer: Refer the employee to confidential counseling and support services
EAPs exist to provide confidential referrals to counseling and support, helping employees address personal issues that affect job performance.
Which negotiation style is most appropriate when a venue executive must reach a long-term labor agreement with a union that will serve as an ongoing business partner?
Answer: Integrative (interest-based) bargaining
Integrative bargaining seeks mutually beneficial solutions that satisfy both parties' underlying interests, which is essential for sustainable long-term labor relationships.
A venue HR manager is reviewing job descriptions to ensure compliance with the Equal Pay Act. This law primarily requires equal pay for:
Answer: Employees performing substantially equal work regardless of gender
The Equal Pay Act of 1963 mandates that men and women performing substantially equal work in the same establishment receive equal pay.