CVA Professional Ethics and Conduct 3

Question 1

A volunteer coordinator is offered a consulting contract by a vendor who also supplies services to their nonprofit. This situation represents:

Accepted Answer

A conflict of interest that must be disclosed

Answer

Any financial relationship with a vendor doing business with your organization creates a conflict of interest requiring disclosure.

Question 2

The principle of 'informed consent' in volunteer management means:

Accepted Answer

Volunteers are provided full information about their roles, risks, and organizational expectations before committing

Answer

Informed consent requires that volunteers fully understand their roles, responsibilities, and any associated risks before agreeing to serve.

Question 3

When a volunteer administrator advocates publicly for a policy change that benefits volunteer programs, this is considered:

Accepted Answer

A legitimate professional responsibility aligned with the mission

Answer

Advocacy for volunteer-friendly policies is a recognized professional responsibility of CVA practitioners when aligned with organizational mission.

Question 4

An experienced volunteer who has served for years begins performing poorly. Ethically, the volunteer administrator should:

Accepted Answer

Have a private, respectful conversation to address the performance concerns

Answer

Ethical management includes addressing performance issues through respectful, private dialogue rather than avoidance or abrupt dismissal.

Question 5

Which ethical standard requires volunteer administrators to continuously improve their knowledge and skills?

Accepted Answer

Professional competence

Answer

Professional competence requires ongoing learning and skill development to effectively serve volunteers, organizations, and the community.

(CVA) Certified Volunteer Administrator Practice Test