CVA Ethics & Professional Standards in Volunteer Administration 2

Question 1

A volunteer administrator discovers that a long-time volunteer has been padding their hours on timesheets. What is the MOST ethically appropriate first step?

Accepted Answer

Conduct a private, documented conversation with the volunteer to address the discrepancy

Answer

Ethical practice requires a private, documented conversation to address the concern before taking further action, ensuring fairness and due process.

Question 2

Which principle of the CVA Code of Ethics requires administrators to act in ways that advance the profession of volunteer administration?

Accepted Answer

Advocacy for the profession

Answer

Advocacy for the profession is a core CVA ethical principle that obligates administrators to promote and advance volunteer administration as a field.

Question 3

When a volunteer administrator accepts gifts from vendors who supply the organization, which ethical standard is most at risk?

Accepted Answer

Integrity and conflict of interest

Answer

Accepting vendor gifts creates a potential conflict of interest that compromises the administrator's integrity and impartiality in procurement decisions.

Question 4

A volunteer shares personal health information with a volunteer administrator 'in confidence.' Under ethical guidelines, the administrator should:

Accepted Answer

Keep it strictly confidential unless disclosure is legally required or the volunteer consents

Answer

Confidentiality requires that personal information shared by volunteers be protected and only disclosed when legally required or with the individual's consent.

Question 5

The CVA Standards for Professional Excellence were developed primarily to:

Accepted Answer

Provide a framework for competent, ethical practice in volunteer administration

Answer

The CVA Standards for Professional Excellence establish a competency framework that guides ethical and effective practice in volunteer administration.

(CVA) Certified Volunteer Administrator Practice Test

(CVA) Certified Volunteer Administrator Practice Test

CVA Ethics & Professional Standards in Volunteer Administration 2