Professional Ethics and Conduct Flashcards
7 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Ethics and Conduct flashcards as text
A volunteer coordinator discovers that a fellow staff member is inflating volunteer hour counts to meet grant requirements. What is the ethically appropriate first step?
Answer: Address the concern through internal reporting channels or supervision
Ethical conduct requires addressing misconduct through established internal channels before escalating externally.
Which principle of volunteer administration ethics requires treating all volunteers fairly regardless of their personal backgrounds?
Answer: Equity and inclusion
Equity and inclusion ensures volunteers receive fair treatment irrespective of race, gender, religion, or other personal characteristics.
A CVA practitioner is asked by their executive director to share confidential volunteer data with a board member for personal use. The practitioner should:
Answer: Refuse and explain that volunteer confidentiality must be protected
Volunteer administrators have an ethical obligation to protect volunteer confidentiality even when pressured by authority figures.
What does the CVA Code of Ethics mean by 'stewardship of resources'?
Answer: Managing volunteer time, talent, and organizational assets responsibly and transparently
Stewardship means responsibly managing all resources entrusted to the volunteer program for maximum community benefit.
When is it ethical for a volunteer administrator to accept a gift from a volunteer?
Answer: When it falls within organizational policy guidelines and does not create a conflict of interest
Gift acceptance is governed by organizational policy; small tokens of appreciation that don't create conflicts are generally acceptable.
A volunteer administrator learns that a volunteer has a criminal record that was not disclosed during screening. The ethical response includes:
Answer: Reviewing organizational policy and conducting a fair individualized assessment
Fair treatment requires an individualized assessment based on organizational policy rather than automatic termination.
Which ethical concept requires volunteer administrators to act in the best interest of those they serve, including both volunteers and clients?
Answer: Beneficence
Beneficence is the ethical duty to act in ways that promote the wellbeing of volunteers, clients, and the community.