(CVA) Certified Verification Agent Practice Test
CVA CVA Quality Control & Performance Standards
What is the primary goal of a CVA quality control program?
Select your answer
A
To ensure verification work meets defined accuracy, completeness, and timeliness standards consistently
B
To reduce the number of cases each agent handles
C
To eliminate the need for supervisory oversight
D
To increase the speed of case processing at all costs
Hint
