Training and Development Flashcards
7 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Training and Development flashcards as text
Which factor MOST contributes to 'training decay'—the loss of knowledge or skills after training ends?
Answer: Lack of reinforcement and opportunity to practice skills on the job
Without reinforcement and regular practice opportunities, skills and knowledge learned in training fade over time—a phenomenon known as training decay.
A volunteer administrator is creating training for volunteers who will lead small groups. Which training element is MOST critical to include?
Answer: Facilitation skills and conflict management techniques
Volunteers leading small groups primarily need facilitation and conflict management skills to guide group dynamics and resolve interpersonal issues effectively.
What is 'spaced repetition' in the context of volunteer training?
Answer: Reviewing material at increasing intervals over time to strengthen retention
Spaced repetition involves revisiting training content at strategically increasing intervals to reinforce long-term memory retention.
An organization uses experienced volunteers to train newer ones. This approach is BEST described as:
Answer: Peer-to-peer learning
Peer-to-peer learning uses experienced practitioners to train less experienced colleagues, building community and transferring practical knowledge.
Which of the following BEST represents a 'needs assessment' in volunteer training?
Answer: A systematic process to identify gaps between current and desired volunteer performance
A needs assessment systematically identifies the gap between where volunteers currently perform and where the organization needs them to perform.
What is the primary benefit of cross-training volunteers in multiple roles within an organization?
Answer: It increases volunteer engagement while improving organizational resilience
Cross-training keeps volunteers engaged through variety while creating a flexible, resilient workforce that can fill gaps when needed.
Which of the following is the MOST important consideration when selecting a training vendor or external facilitator for volunteers?
Answer: The facilitator's content is aligned with the organization's mission and volunteer population
Alignment with the organization's mission and the specific needs of the volunteer population ensures that external training is relevant, appropriate, and effective.