Training and Development Flashcards
7 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Training and Development flashcards as text
An organization wants to train 200 geographically dispersed volunteers simultaneously on updated safety protocols. Which delivery method is MOST practical?
Answer: Synchronous online webinar with recorded replay option
A synchronous online webinar with a recorded replay efficiently reaches dispersed volunteers at once while accommodating scheduling differences.
What is the MAIN advantage of using scenario-based learning in volunteer training?
Answer: It allows volunteers to practice decision-making in realistic, low-risk situations
Scenario-based learning lets volunteers apply knowledge and practice judgment in realistic situations without real-world consequences.
When should volunteer role-specific training ideally occur relative to orientation?
Answer: After orientation, once the volunteer understands the organizational context
Role-specific training is most effective after orientation because volunteers first need organizational context before learning role-specific tasks.
Which of the following is an example of informal learning for volunteers?
Answer: Observing an experienced volunteer in action
Observing an experienced volunteer is informal learning—it happens on the job without a structured curriculum or formal instruction.
A new volunteer reports feeling overwhelmed after one week because they received too much information at once. Which training design principle was violated?
Answer: Chunking
Chunking breaks information into manageable pieces to prevent cognitive overload; presenting too much at once violates this principle.
In adult learning theory (andragogy), which factor MOST motivates adults to engage in training?
Answer: Understanding how training addresses a real problem they face
Andragogy holds that adults are problem-centered learners who engage most when training directly addresses practical issues they encounter.
Which document BEST captures the sequence, content, timing, and resources for a volunteer training program?
Answer: A training curriculum map
A training curriculum map outlines all training components, their sequence, timing, delivery methods, and required resources in one overview.