Training and Development Flashcards
7 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Training and Development flashcards as text
Which learning style theory suggests volunteers learn best through concrete experience, reflective observation, abstract conceptualization, and active experimentation?
Answer: Kolb's Experiential Learning Cycle
Kolb's Experiential Learning Cycle describes four stages that form a continuous loop of learning through experience.
When designing a volunteer training program for a diverse group, which approach is most effective for ensuring inclusivity?
Answer: Incorporate multiple learning modalities and culturally relevant examples
Incorporating multiple learning modalities and culturally relevant examples ensures training is accessible and meaningful to volunteers of varying backgrounds.
A volunteer administrator notices that new volunteers consistently struggle with a specific task after training. What is the BEST first step?
Answer: Conduct a task analysis to identify where the breakdown occurs
A task analysis pinpoints exactly which step or knowledge gap is causing the performance problem before solutions are designed.
What is the primary purpose of a volunteer orientation program?
Answer: To introduce volunteers to the organization's mission, culture, and expectations
Orientation familiarizes new volunteers with the organization's mission, culture, policies, and their roles before deeper skills training begins.
Which evaluation tool measures volunteer knowledge and skills immediately after training ends?
Answer: Level 2 (Learning) evaluation
Level 2 of Kirkpatrick's model evaluates how much participants learned—knowledge, skills, and attitudes—right after training.
What does 'transfer of training' refer to in volunteer development?
Answer: The degree to which trained skills are applied on the job
Transfer of training is the extent to which volunteers apply the knowledge and skills gained in training to their actual volunteer role.
Which of the following BEST describes a 'competency-based' training approach for volunteers?
Answer: Training designed around specific measurable skills volunteers must demonstrate
Competency-based training targets specific, measurable skills or behaviors that volunteers must be able to demonstrate upon completion.