Professional Ethics and Conduct Flashcards
7 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Ethics and Conduct flashcards as text
A volunteer manager is pressured by a donor to give preferential volunteer roles to the donor's family members. The ethical response is to:
Answer: Apply the same selection criteria used for all volunteer candidates
Preferential treatment based on donor relationships violates principles of equity and fairness in volunteer selection.
What ethical obligation does a CVA practitioner have when they realize they lack the expertise to manage a new specialized volunteer program?
Answer: Seek training, consultation, or additional support to develop needed competencies
Professional competence requires acknowledging skill gaps and actively seeking training or consultation rather than proceeding without adequate knowledge.
Volunteer administrators who serve on external boards or committees have an ethical duty to:
Answer: Disclose potential conflicts and recuse themselves from decisions affecting their employer
Serving on external bodies requires full disclosure of potential conflicts and recusal from relevant decisions to maintain integrity.
Which scenario best illustrates the ethical concept of 'non-maleficence' in volunteer management?
Answer: Declining to place a volunteer in a role where their history suggests they could harm clients
Non-maleficence—'do no harm'—requires screening and placement decisions that protect clients and communities from potential harm.
A volunteer coordinator inherits a program with outdated policies that do not reflect current ethical standards. The professional obligation is to:
Answer: Update policies to align with current ethical standards and best practices
Volunteer administrators have a professional obligation to ensure program policies reflect current ethical standards and best practices.
When terminating a long-term volunteer for a policy violation, the most ethical approach includes:
Answer: Conducting a private, respectful meeting, explaining the reasons, and following a documented process
Ethical termination processes respect the volunteer's dignity through private, documented, and clearly communicated procedures.
The CVA credential reinforces that volunteer administrators should base program decisions primarily on:
Answer: Evidence-based practices, ethical standards, and the organization's mission
Professional CVA practice requires grounding decisions in evidence-based methods, ethical frameworks, and alignment with organizational mission.