Professional Ethics and Conduct Flashcards
7 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Professional Ethics and Conduct flashcards as text
A volunteer coordinator is offered a consulting contract by a vendor who also supplies services to their nonprofit. This situation represents:
Answer: A conflict of interest that must be disclosed
Any financial relationship with a vendor doing business with your organization creates a conflict of interest requiring disclosure.
The principle of 'informed consent' in volunteer management means:
Answer: Volunteers are provided full information about their roles, risks, and organizational expectations before committing
Informed consent requires that volunteers fully understand their roles, responsibilities, and any associated risks before agreeing to serve.
When a volunteer administrator advocates publicly for a policy change that benefits volunteer programs, this is considered:
Answer: A legitimate professional responsibility aligned with the mission
Advocacy for volunteer-friendly policies is a recognized professional responsibility of CVA practitioners when aligned with organizational mission.
An experienced volunteer who has served for years begins performing poorly. Ethically, the volunteer administrator should:
Answer: Have a private, respectful conversation to address the performance concerns
Ethical management includes addressing performance issues through respectful, private dialogue rather than avoidance or abrupt dismissal.
Which ethical standard requires volunteer administrators to continuously improve their knowledge and skills?
Answer: Professional competence
Professional competence requires ongoing learning and skill development to effectively serve volunteers, organizations, and the community.
A volunteer asks their coordinator to falsify their volunteer hours for a court-ordered community service requirement. The coordinator should:
Answer: Refuse and explain that falsifying records violates ethical and legal standards
Falsifying records is both unethical and potentially illegal; a CVA practitioner must refuse and explain the reasons clearly.
In volunteer administration, 'dual relationships' are considered ethically problematic primarily because they:
Answer: Risk compromising objectivity and creating unfair advantages or conflicts
Dual relationships—such as supervising a friend or family member—can impair objectivity and create actual or perceived conflicts of interest.