Ethics & Professional Standards in Volunteer Administration Flashcards
7 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ethics & Professional Standards in Volunteer Administration flashcards as text
Under the CVA ethical framework, cultural competence in volunteer administration is best described as:
Answer: Developing awareness and skills to work effectively across diverse cultural backgrounds
Cultural competence involves developing the awareness, knowledge, and skills to work effectively with people from diverse cultural backgrounds.
A volunteer administrator uses their organizational position to recruit volunteers for a personal side business. This violates which ethical principle?
Answer: Conflict of interest and integrity
Using an organizational position for personal gain is a conflict of interest that violates the ethical principle of integrity.
When volunteer administrators maintain accurate records of volunteer hours and contributions, they are fulfilling their ethical duty of:
Answer: Accountability and transparency to stakeholders
Maintaining accurate records demonstrates accountability and transparency, which are fundamental ethical obligations to funders, boards, and the public.
A volunteer reports feeling unsafe due to another volunteer's behavior. The ethical obligation of the administrator is to:
Answer: Take the report seriously, investigate promptly, and take appropriate protective action
Ethical duty of care requires that safety concerns be taken seriously, investigated promptly, and addressed with protective measures regardless of employment status.
An administrator publishes a volunteer's success story in the newsletter without first asking permission. This raises concerns about which ethical principle?
Answer: Respect for individual privacy and autonomy
Publishing personal stories without consent violates the volunteer's right to privacy and autonomy over how their personal information is shared.
Professional boundaries in volunteer administration primarily serve to:
Answer: Protect both volunteers and administrators from exploitation or inappropriate relationships
Professional boundaries protect both parties from exploitation or harm by defining appropriate roles and interactions.
When a volunteer administrator is uncertain about the ethical course of action in a complex situation, the BEST resource is:
Answer: Consulting the organization's ethics policy, professional standards, and seeking peer or mentor guidance
When facing ethical uncertainty, consulting established policies, professional standards, and trusted peers or mentors is the recommended approach.