Ethics & Professional Standards in Volunteer Administration Flashcards

A volunteer administrator discovers that a long-time volunteer has been padding their hours on timesheets. What is the MOST ethically appropriate first step?

Answer: Conduct a private, documented conversation with the volunteer to address the discrepancy

Ethical practice requires a private, documented conversation to address the concern before taking further action, ensuring fairness and due process.

Which principle of the CVA Code of Ethics requires administrators to act in ways that advance the profession of volunteer administration?

Answer: Advocacy for the profession

Advocacy for the profession is a core CVA ethical principle that obligates administrators to promote and advance volunteer administration as a field.

When a volunteer administrator accepts gifts from vendors who supply the organization, which ethical standard is most at risk?

Answer: Integrity and conflict of interest

Accepting vendor gifts creates a potential conflict of interest that compromises the administrator's integrity and impartiality in procurement decisions.

A volunteer shares personal health information with a volunteer administrator 'in confidence.' Under ethical guidelines, the administrator should:

Answer: Keep it strictly confidential unless disclosure is legally required or the volunteer consents

Confidentiality requires that personal information shared by volunteers be protected and only disclosed when legally required or with the individual's consent.

The CVA Standards for Professional Excellence were developed primarily to:

Answer: Provide a framework for competent, ethical practice in volunteer administration

The CVA Standards for Professional Excellence establish a competency framework that guides ethical and effective practice in volunteer administration.

An administrator is asked by their supervisor to screen out volunteers of a particular national origin. The ethical response is to:

Answer: Refuse and explain that such screening violates anti-discrimination ethics and law

Ethical professional standards require administrators to refuse discriminatory directives and explain the ethical and legal basis for their refusal.

Which action best demonstrates a volunteer administrator's commitment to the ethical principle of stewardship?

Answer: Carefully managing organizational resources entrusted to the volunteer program

Stewardship involves responsible management of organizational resources — financial, human, and material — entrusted to the volunteer program.