Documentation and Risk Management Flashcards
7 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Documentation and Risk Management flashcards as text
Under which circumstance would an organization most likely invoke its volunteer program's continuity of operations plan?
Answer: When a natural disaster disrupts normal operations and volunteer activities
Continuity of operations plans are activated during crises or disasters that disrupt normal operations, ensuring essential volunteer functions continue or resume promptly.
An organization's risk audit reveals that volunteer screening practices vary by department. The BEST corrective action is to:
Answer: Develop and implement a uniform, organization-wide screening and documentation protocol
Standardized screening protocols ensure equitable treatment, reduce inconsistency-based liability, and demonstrate systemic due diligence across the organization.
Which financial document is most relevant when evaluating the economic risk exposure of a volunteer program?
Answer: Actuarial report or insurance loss run history
An insurance loss run report summarizes past claims history, giving program managers data to assess risk exposure and adjust coverage or practices accordingly.
A volunteer coordinator is asked to develop a records management policy. Which principle should guide retention timelines for volunteer files?
Answer: Base retention on the longest applicable statute of limitations plus a buffer period
Retention schedules aligned with the longest applicable statute of limitations ensure records are available if claims arise while minimizing unnecessary data retention.
What is the role of the board of directors in volunteer program risk management?
Answer: To provide policy oversight, approve risk management plans, and ensure adequate insurance coverage
The board fulfills its fiduciary duty by setting policy, approving risk management frameworks, and ensuring the organization is adequately insured—not by managing operations directly.
A volunteer program serving minors must comply with mandatory reporting laws. Which documentation practice best supports compliance?
Answer: Training all volunteers on mandatory reporting requirements and documenting that training occurred
Training volunteers on mandatory reporting and documenting that training occurred creates an auditable record demonstrating the organization's compliance efforts.
Which scenario illustrates 'risk avoidance' as a risk management strategy in volunteer programs?
Answer: Deciding not to offer a high-risk activity because the organization cannot adequately manage the hazard
Risk avoidance means eliminating the activity or situation entirely because the risk cannot be adequately reduced, transferred, or accepted.