A reliable, long-term volunteer has recently started missing shifts and seems disengaged when they are present. Which of the following is the MOST appropriate first step for the Certified Volunteer Administrator (CVA) to take?
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A
Send the volunteer a formal written warning outlining the attendance policy.
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B
Discuss the volunteer's behavior with other team members to see if they know what is wrong.
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C
Schedule a private, informal conversation with the volunteer to express concern and seek understanding.
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D
Immediately reassign the volunteer to a role with lower responsibility to minimize potential disruption.