Documentation Review & Data Validation Flashcards
7 cards from real CVA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Documentation Review & Data Validation flashcards as text
An applicant claims a name change after marriage. Which combination of documents best supports this during a verification review?
Answer: Marriage certificate plus a current government-issued ID reflecting the new name
A marriage certificate establishes the legal basis for the name change, while a current ID confirms the new name is officially adopted.
A data validation process flags records where the ZIP code does not match the listed city and state. This is an example of what type of check?
Answer: Lookup/cross-reference check
Cross-referencing a ZIP code against a city-state lookup table is a lookup/cross-reference check that validates geographic consistency.
During a document review, an agent identifies a white-out correction on a submitted bank statement. What is the appropriate response?
Answer: Flag the document as potentially altered and request a certified or electronically issued statement
White-out on a financial document is a red flag for alteration, and the agent should request an unaltered, authenticated version.
What is the purpose of a 'completeness check' in a data validation workflow?
Answer: To ensure all mandatory fields contain a non-null, non-empty value
A completeness check ensures no required fields are missing or empty, which is foundational before deeper validation steps.
When a CVA receives a foreign-language document for verification, the first step should be to:
Answer: Obtain a certified translation from a qualified translator before validating content
Certified translations ensure accuracy and legal defensibility; automated tools may introduce errors that compromise verification integrity.
A verification file shows an employment gap of 18 months with no explanation. Under best practices, the agent should:
Answer: Document the gap and note it as unverified, flagging for adjudicator review
Agents document what can and cannot be verified; unexplained gaps are noted as unverified findings for adjudicators to evaluate.
Which of the following scenarios represents a 'false positive' in automated document fraud detection?
Answer: A legitimate document that is flagged as suspicious by the detection system
A false positive occurs when a valid, authentic document is incorrectly flagged as fraudulent, requiring manual review to clear.