A tour director notices that the group's luggage was not delivered to hotel rooms by departure time the next morning. What is the FIRST step the tour director should take?
-
A
Delay the motorcoach departure and contact the hotel's bell captain immediately
-
B
File a written complaint with hotel management after the tour ends
-
C
Advise passengers to carry their own luggage going forward
-
D
Contact the tour operator's home office before doing anything else