A telehealth clinician is seeing a patient in a rural area using a mobile device on a cellular network. Call quality suddenly drops. What should be done first?
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A
End the session and reschedule for a phone-only visit
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B
Ask the patient to move to a location with stronger cellular signal or connect to Wi-Fi
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C
Switch to a lower-bandwidth communication tool such as secure messaging
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D
Call the patient's mobile carrier to report an outage