CTP Safety & Risk Management in Tours 3

Question 1

A participant on a walking tour suddenly collapses. After calling 911, the guide should:

Accepted Answer

Begin CPR if the person is unresponsive and not breathing normally

Answer

If the person is unresponsive and not breathing normally, initiating CPR immediately significantly improves survival outcomes.

Question 2

What is the recommended guide-to-participant ratio for a whitewater rafting tour involving novice participants?

Accepted Answer

1 guide per raft, with additional safety kayakers on the river

Answer

Industry safety standards for whitewater rafting call for a qualified guide per raft and additional safety personnel in the water.

Question 3

Which of the following is an example of a 'near miss' in tour risk management?

Accepted Answer

A participant nearly slips on a wet boardwalk but catches the railing

Answer

A near miss is an unplanned event that did not result in injury but had the potential to do so, and should be documented and reviewed.

Question 4

Why is it important for tour operators to conduct post-incident debriefs after any emergency?

Accepted Answer

To identify what went wrong and improve future safety protocols

Answer

Post-incident debriefs are a proactive quality improvement tool to prevent recurrence and strengthen safety systems.

Question 5

When evaluating a new tour route for safety, which factor should be assessed FIRST?

Accepted Answer

Known hazards and potential risks along the route

Answer

Identifying known hazards is the foundational step in route safety assessment before planning logistics or amenities.

(CTP) Certified Tour Professional Practice Test