Training Needs Analysis Flashcards
7 cards from real CTP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Training Needs Analysis flashcards as text
A TNA reveals that a performance gap exists in only one region of a national company. Which data collection approach is most appropriate?
Answer: Targeted interviews and observations focused on the affected region
When a gap is localized, targeted data collection in the affected area is more efficient and yields more relevant information than a broad company-wide approach.
Which of the following would be the LEAST useful data source when conducting a TNA for a safety compliance issue?
Answer: Employee satisfaction survey scores
Employee satisfaction scores measure how employees feel about their work environment, not their safety knowledge or compliance behavior.
A training practitioner presents TNA findings to leadership. Which element is most essential to include to gain executive buy-in?
Answer: The business impact of the performance gap in quantifiable terms
Executives respond to business metrics — quantifying the performance gap in terms of cost, productivity, or risk makes the case for investment compelling and credible.
The Delphi technique is used in TNA to:
Answer: Reach expert consensus on training needs through structured iterative rounds
The Delphi technique gathers and refines opinions from a panel of experts through multiple anonymous rounds until consensus on training priorities is achieved.
When conducting a TNA, 'transfer climate' refers to:
Answer: The degree to which the work environment supports applying newly learned skills
Transfer climate describes the extent to which supervisors, peers, and organizational systems support and reward the application of new skills back on the job.
A CTP practitioner reviews exit interview data as part of a TNA. This data is most useful for identifying:
Answer: Systemic organizational issues that may underlie performance gaps
Exit interviews often reveal recurring organizational problems such as poor management, unclear expectations, or lack of resources that contribute to performance and retention gaps.
Which of the following statements correctly describes the relationship between TNA and instructional design?
Answer: TNA outputs (gaps, objectives, audience profile) serve as inputs to the instructional design process
TNA identifies what needs to be learned and why, producing the performance gaps, learning objectives, and learner profiles that instructional designers use to build effective training.