Supplier Relations & Vendor Management Flashcards
7 cards from real CTP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Supplier Relations & Vendor Management flashcards as text
A restaurant agrees to hold a set number of covers for tour groups at a fixed menu price each week. This arrangement is best described as:
Answer: Standing reservation allotment
A standing reservation allotment is a recurring block of reserved capacity with a supplier, providing predictability for both the tour operator and the vendor.
Force majeure clauses in supplier contracts are primarily designed to:
Answer: Excuse performance obligations when extraordinary events beyond either party's control occur
Force majeure clauses relieve parties of contractual obligations when extraordinary events—such as natural disasters, pandemics, or political unrest—make performance impossible.
A CTP is vetting a new local guide vendor. Which credential verification step is most critical for compliance?
Answer: Verifying that all guides hold required local licensing and carry proper liability insurance
Verifying proper licensing and liability insurance ensures legal compliance and protects the tour operator from liability if a guide causes harm or fails to meet regulatory requirements.
What does a 'release date' clause in a hotel group contract specify?
Answer: The deadline by which unbooked rooms revert to the hotel's general inventory
A release date clause sets the deadline by which the tour operator must release any unneeded rooms back to the hotel, after which the hotel can sell them to other guests.
Which metric is most useful for evaluating the ongoing performance of a ground transportation supplier?
Answer: On-time performance rate and post-tour client satisfaction scores
On-time performance rates and client satisfaction scores provide direct, measurable evidence of how well the supplier is delivering on contracted service expectations.
A tour operator learns that a key lodging supplier has been sold to new ownership. The most important immediate action is to:
Answer: Review existing contracts for assignment and change-of-ownership clauses
Reviewing existing contracts for assignment and change-of-ownership clauses determines whether the contracts transfer to the new owner and what rights the operator retains.
When building a supplier database for a tour operation, which information category is most critical to maintain for effective vendor management?
Answer: Contact details, contract terms, performance history, and insurance documentation
A comprehensive vendor record combining contact information, contract terms, performance history, and insurance documentation enables informed decision-making and efficient contract management.