Telepresence and Technology Flashcards

A patient's telehealth software requires a browser plugin to run video. What is a major concern associated with requiring browser plugins for telehealth platforms?

Answer: Plugins can introduce security vulnerabilities and create barriers for non-technical patients

Browser plugins can introduce security risks and create usability barriers, making it harder for less tech-savvy patients to participate in telehealth.

During a telehealth session, a clinician's microphone suddenly stops working. What is the recommended immediate workaround to continue the session?

Answer: End the session and call the patient on their cell phone while keeping the video session open

Continuing the session via video while switching to a phone call for audio is a practical workaround that maintains visual connection and session continuity.

What is the significance of 'frame rate' (fps) in telehealth video quality?

Answer: It controls how smoothly motion appears in the video, affecting the ability to observe clinical signs

Frame rate determines how many images per second are displayed; a higher fps creates smoother motion, which is clinically important for observing movement or tremors.

A telehealth organization is selecting a platform for dermatology consultations requiring detailed skin image review. Which capability is MOST critical for this use case?

Answer: High-resolution image capture and transmission or store-and-forward capability

Dermatology teleconsultations depend on high-resolution image quality to allow remote clinicians to assess subtle skin findings accurately.

What is the primary reason telehealth platforms require identity verification of the patient before a session begins?

Answer: To prevent unauthorized individuals from accessing another person's protected health information

Identity verification ensures that PHI is only disclosed to the correct patient, protecting confidentiality and complying with HIPAA requirements.

Which practice best prevents 'Zoombombing' or unauthorized intrusion into telehealth video sessions?

Answer: Enabling waiting rooms, unique session links, and password protection for each visit

Unique session links, waiting rooms, and password protection each create barriers that prevent uninvited individuals from joining a telehealth session.

A clinician conducting telehealth from a home office should take which of the following steps to protect patient confidentiality during sessions?

Answer: Use a virtual background, close unnecessary applications, and ensure no household members can hear the session

Using a virtual background, minimizing open applications, and ensuring audio privacy in the home environment protects against inadvertent PHI disclosure.