Clinical Practice & Patient Care Flashcards
7 cards from real CTP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Clinical Practice & Patient Care flashcards as text
Which quality metric is most relevant for evaluating the clinical effectiveness of a telehealth diabetes management program?
Answer: Change in HbA1c levels over time among enrolled patients
HbA1c is the primary clinical outcome measure for diabetes management, reflecting glycemic control over the preceding 2-3 months.
A patient using an RPM device reports that their glucose readings seem unusually high for several days. What should the care team do first?
Answer: Verify the device is calibrated and the patient is using correct technique before acting on data
Device error and incorrect technique are common causes of spurious readings; verification must occur before clinical decisions are made.
When performing a telehealth mental health assessment, what environmental factor should the provider encourage the patient to control?
Answer: Using headphones to prevent audio feedback and ensure privacy
Headphones reduce audio feedback, improve sound quality, and help maintain confidentiality during mental health sessions.
Which of the following best supports continuity of care after a telehealth visit?
Answer: Transmitting a visit summary and follow-up instructions to the patient and their PCP
Sharing a visit summary with the patient and their primary care provider ensures care coordination and follow-through on clinical recommendations.
A telehealth provider is practicing in State A but the patient is located in State B during the visit. Whose laws primarily govern the clinical encounter?
Answer: State B, where the patient is physically located at the time of the visit
In most US jurisdictions, telehealth care is regulated by the state where the patient is physically located, requiring the provider to hold licensure there.
Which strategy is most effective for reducing 'no-show' rates in a telehealth program?
Answer: Sending automated appointment reminders and providing easy-to-follow connection instructions in advance
Automated reminders combined with clear technical instructions reduce no-shows by addressing forgetfulness and technology anxiety.
A patient with poor health literacy is struggling to understand discharge instructions delivered via telehealth. Which technique should the provider use?
Answer: Use the teach-back method to confirm patient understanding during the video visit
The teach-back method, asking patients to repeat instructions in their own words, is the evidence-based gold standard for confirming health literacy comprehension.