CTC Safety & Infection Control 2 — Questions and Answers
Question 1: A telehealth coordinator notices that a patient's home environment shown on video has visible mold on the walls. What is the most appropriate immediate action?
- Terminate the visit immediately
- Document the observation and notify the clinical team for follow-up (Correct answer)
- Ask the patient to move to a different room for the rest of the visit
- Ignore it as it is outside the scope of telehealth
Correct answer: Document the observation and notify the clinical team for follow-up
Documenting environmental hazards and alerting the clinical team allows proper follow-up and patient safety assessment.
Question 2: Which infection control standard requires healthcare providers to treat all patient blood and body fluids as potentially infectious?
- Contact Precautions
- Universal Precautions / Standard Precautions (Correct answer)
- Droplet Precautions
- Transmission-Based Precautions
Correct answer: Universal Precautions / Standard Precautions
Standard Precautions (formerly Universal Precautions) require treating all blood and body fluids as potentially infectious regardless of diagnosis.
Question 3: A remote patient is unable to perform a required wound care procedure correctly via telehealth guidance. What should the telehealth coordinator do?
- Guide the patient verbally until they complete the procedure
- Arrange an in-person visit or home health nurse visit (Correct answer)
- Send written instructions by email
- Reschedule the telehealth appointment
Correct answer: Arrange an in-person visit or home health nurse visit
When a patient cannot safely perform a procedure remotely, escalating to an in-person visit protects patient safety.
Question 4: What is the primary infection control concern when a telehealth device (tablet/kiosk) is shared between patients at a facility?
- Battery life degradation
- Software compatibility issues
- Surface contamination and pathogen transmission (Correct answer)
- Network bandwidth limitations
Correct answer: Surface contamination and pathogen transmission
Shared devices can harbor pathogens on touchscreens and surfaces, requiring disinfection between patient uses.
Question 5: Which federal agency sets occupational exposure standards for bloodborne pathogens in healthcare settings?
- CDC
- FDA
- OSHA (Correct answer)
- CMS
Correct answer: OSHA
OSHA's Bloodborne Pathogens Standard (29 CFR 1910.1030) regulates occupational exposure to blood and infectious materials.
Question 6: A telehealth coordinator is disinfecting a shared kiosk. Which EPA-registered product category is most appropriate for clinical-grade surface disinfection?
- General household cleaner
- Hospital-grade disinfectant wipe (Correct answer)
- Isopropyl alcohol below 60%
- Dish soap and water
Correct answer: Hospital-grade disinfectant wipe
Hospital-grade EPA-registered disinfectants are validated to kill healthcare-relevant pathogens on clinical equipment.
Question 7: During a telehealth visit, a patient reveals they are currently being treated for active tuberculosis. What infection control action is most critical for subsequent in-person follow-up staff?
- Require the patient to wear a surgical mask during the telehealth visit
- Flag the chart for airborne precautions and N95 requirement for in-person visits (Correct answer)
- Cancel all future telehealth appointments
- Notify the patient's insurance company
Correct answer: Flag the chart for airborne precautions and N95 requirement for in-person visits
Active TB requires airborne precautions, and flagging the record ensures in-person staff use appropriate N95 respirators.
CTC Safety & Infection Control 2
A telehealth coordinator notices that a patient's home environment shown on video has visible mold on the walls.
What is the most appropriate immediate action?