CTC Coaching Models & Facilitation Techniques 2 — Questions and Answers
Question 1: In the CLEAR coaching model, what does the 'E' stand for?
- Evaluate
- Empower
- Explore (Correct answer)
- Execute
Correct answer: Explore
CLEAR stands for Contract, Listen, Explore, Action, and Review — 'E' is Explore, where the coach helps the coachee examine possibilities.
Question 2: A team coach notices that a team discussion keeps circling without resolution. Which facilitation technique is MOST appropriate to use?
- Open space technology
- Parking lot technique
- Convergent questioning (Correct answer)
- Fishbowl discussion
Correct answer: Convergent questioning
Convergent questioning focuses the group toward synthesizing ideas and making decisions, breaking circular discussions.
Question 3: The 'double loop learning' concept in team coaching refers to:
- Repeating learning cycles twice for retention
- Questioning underlying assumptions that drive behavior (Correct answer)
- Reviewing action plans before and after implementation
- Using two coaches simultaneously for one team
Correct answer: Questioning underlying assumptions that drive behavior
Double loop learning, from Argyris and Schön, involves examining and changing the governing values and assumptions, not just correcting actions.
Question 4: In Appreciative Inquiry (AI) facilitation, the '4-D Cycle' begins with which phase?
- Design
- Dream
- Discover (Correct answer)
- Destiny
Correct answer: Discover
The 4-D Cycle of Appreciative Inquiry starts with Discover, where participants identify and appreciate what is already working well.
Question 5: Which coaching model explicitly uses 'scaling questions' as a core technique?
- GROW model
- Solution-Focused coaching (Correct answer)
- Narrative coaching
- Co-Active coaching
Correct answer: Solution-Focused coaching
Solution-Focused coaching regularly uses scaling questions (e.g., 'On a scale of 1–10, where are you now?') to measure progress and motivation.
Question 6: During a team facilitation session, the coach uses 'process observation' to:
- Track the agenda timeline strictly
- Notice how the team interacts, not just what they discuss (Correct answer)
- Document decisions made during the meeting
- Evaluate individual performance metrics
Correct answer: Notice how the team interacts, not just what they discuss
Process observation focuses on group dynamics, communication patterns, and relational behaviors rather than content.
Question 7: A team coach using the Systemic Team Coaching model (Hawkins) would PRIMARILY focus on:
- Individual growth plans for each team member
- The team's stakeholder ecosystem and external context (Correct answer)
- Implementing a fixed coaching agenda each session
- Building rapport before discussing team performance
Correct answer: The team's stakeholder ecosystem and external context
Hawkins' Systemic Team Coaching emphasizes the team's purpose and its relationships with key stakeholders across the wider system.
CTC Coaching Models & Facilitation Techniques 2
In the CLEAR coaching model, what does the 'E' stand for?