CTC Basic 3 — Questions and Answers
Question 1: What is an itinerary in travel planning?
- A detailed schedule of a trip's travel arrangements (Correct answer)
- A type of airline ticket
- A hotel loyalty tier
- A customs declaration form
Correct answer: A detailed schedule of a trip's travel arrangements
An itinerary lists the planned dates, times, and details of a trip.
Question 2: A 'red-eye' flight refers to what?
- An overnight flight arriving early morning (Correct answer)
- A delayed flight
- A first-class-only flight
- A cargo flight
Correct answer: An overnight flight arriving early morning
A red-eye is an overnight flight that departs late and arrives in the morning.
Question 3: What does 'all-inclusive' typically mean at a resort?
- Meals, drinks, and activities are included in one price (Correct answer)
- Only breakfast is included
- Airfare is included
- Taxes are excluded
Correct answer: Meals, drinks, and activities are included in one price
All-inclusive packages bundle lodging, meals, drinks, and many activities into one price.
Question 4: A codeshare agreement allows an airline to do what?
- Sell seats on another airline's flight under its own code (Correct answer)
- Share pilots between airlines
- Merge two airlines legally
- Offer free upgrades
Correct answer: Sell seats on another airline's flight under its own code
Codesharing lets one airline market and sell seats on a partner airline's flight.
Question 5: What is the purpose of a travel voucher?
- To confirm prepaid services for the traveler to redeem (Correct answer)
- To calculate airline taxes
- To track baggage weight
- To register for a loyalty program
Correct answer: To confirm prepaid services for the traveler to redeem
A voucher documents prepaid services a traveler presents to the supplier.
Question 6: Which term describes selling a higher-priced product than the customer originally requested?
- Upselling (Correct answer)
- Downgrading
- Rebooking
- Overbooking
Correct answer: Upselling
Upselling encourages the client to purchase a higher-value option.
Question 7: What is a layover?
- A stop between connecting flights (Correct answer)
- A refundable ticket type
- A hotel late checkout
- A airline meal service
Correct answer: A stop between connecting flights
A layover is the waiting time at an intermediate airport between connecting flights.
CTC Basic 3
What is an itinerary in travel planning?