CTA GDS: Sabre, Amadeus & Travelport 3 — Questions and Answers
Question 1: When building a PNR in Amadeus, what is the minimum number of mandatory elements required before the record can be saved (End of Transaction)?
- 2 (itinerary + passenger name)
- 4 (itinerary, name, contact, ticketing) (Correct answer)
- 3 (itinerary, name, ticketing)
- 5 (itinerary, name, contact, ticketing, form of payment)
Correct answer: 4 (itinerary, name, contact, ticketing)
Amadeus requires four mandatory PNR elements: itinerary, passenger name, contact field, and ticketing arrangement.
Question 2: In Travelport Galileo, which command displays the booking class availability for a specific flight?
- A15NOVLAXJFK
- 1A15NOVLAXJFK
- AN15NOVLAXJFK (Correct answer)
- AV15NOVLAXJFK
Correct answer: AN15NOVLAXJFK
AN in Galileo displays neutral availability, showing all carriers and booking classes for the specified date and route.
Question 3: A Sabre agent uses the command 'W/TA' during ticketing. What does 'TA' indicate?
- Ticket Adjustment
- Travel Agent (using agency's own ARC/BSP plate) (Correct answer)
- Ticketing Authority
- Total Amount
Correct answer: Travel Agent (using agency's own ARC/BSP plate)
TA in Sabre ticketing commands designates the Travel Agency's own ARC or BSP plate number for ticket issuance.
Question 4: In Amadeus, which command would you use to add a frequent flyer number for a passenger on segment 1 with United Airlines?
- FFUA123456789/S1
- SR FQTVUA-123456789/S1 (Correct answer)
- FFTUA123456789
- OSIFQTVUA123456789/S1
Correct answer: SR FQTVUA-123456789/S1
SR FQTV (Special Service Request, Frequent Traveler) followed by the carrier code and number adds a frequent flyer number in Amadeus.
Question 5: Which of the following best describes a 'passive segment' in a GDS?
- A cancelled flight segment awaiting rebooking
- A segment booked outside the GDS and entered for record-keeping only (Correct answer)
- A waitlisted segment pending airline confirmation
- A segment with no seat assignment yet confirmed
Correct answer: A segment booked outside the GDS and entered for record-keeping only
A passive segment is a non-GDS booking (e.g., direct with supplier) entered into the PNR for itinerary completeness and record-keeping purposes.
Question 6: In Sabre, what does the booking class 'Y' typically represent on most airlines?
- Economy class lowest available fare
- Full-fare unrestricted economy class (Correct answer)
- Business class upgrade eligible fare
- Youth discount economy fare
Correct answer: Full-fare unrestricted economy class
Booking class Y typically represents the full, unrestricted economy fare with the highest earning and flexibility.
Question 7: In Travelport Galileo, which type of segment status code indicates that the airline has confirmed the booking?
- NN
- HK (Correct answer)
- HL
- GK
Correct answer: HK
HK (Have Confirmed) is the airline status code indicating a booking has been confirmed in Galileo/Travelport.
When building a PNR in Amadeus, what is the minimum number of mandatory elements required before the record can be saved (End of Transaction)?