CTA Car Rental & Ground Transportation 3

Question 1

What is 'deadheading' in the ground transportation industry?

Accepted Answer

A vehicle traveling without paying passengers

Answer

A vehicle with a broken GPS system

Answer

A driver operating without a commercial license

Answer

A vehicle exceeding the posted speed limit

Question 2

What is a 'drop fee' (also called an inter-city fee) in car rental?

Accepted Answer

An extra charge for returning the vehicle to a different location from the pickup point

Answer

A charge for physically damaging the vehicle

Answer

A fee for returning the car late

Answer

A surcharge applied to rentals under 24 hours

Question 3

Which of the following is typically NOT covered by a standard Collision Damage Waiver (CDW)?

Accepted Answer

Theft of personal belongings left inside the vehicle

Answer

Body panel damage from a collision

Answer

Windshield cracks or chips

Answer

Damage to the vehicle's undercarriage from road hazards

Question 4

What does PAI stand for in car rental optional coverages?

Accepted Answer

Personal Accident Insurance

Answer

Property and Asset Insurance

Answer

Pre-Approved Insurance

Answer

Primary Auto Insurance

Question 5

When advising a client traveling from New York to Washington D.C., which ground transportation option is most competitive with air travel in terms of total city-center to city-center time?

Accepted Answer

Amtrak Acela Express

Answer

Rental car on I-95

Answer

Intercity bus service

Answer

Chartered van service

Question 6

Which type of car rental insurance covers the renter's liability for damage caused to OTHER vehicles or property?

Accepted Answer

ALI (Additional Liability Insurance)

Answer

CDW (Collision Damage Waiver)

Answer

PAI (Personal Accident Insurance)

Answer

TP (Theft Protection)

Question 7

What is the key benefit of bundling ground transportation with flights and hotels as a complete travel package for clients?

Accepted Answer

It simplifies the client's travel experience and can provide cost savings through package pricing

Answer

Ground transportation is always free when bundled with flights

Answer

Bundled packages eliminate the need for travel insurance

Answer

Only travel agents are legally allowed to arrange ground transportation