CTA CTA Hotel & Accommodation Types 2 — Questions and Answers
Question 1: Which term describes a lodging rate that includes the room plus all meals (breakfast, lunch, and dinner)?
- European Plan (EP)
- Continental Plan (CP)
- American Plan (AP) (Correct answer)
- Modified American Plan (MAP)
Correct answer: American Plan (AP)
The American Plan (AP) includes the room rate plus three full meals daily, commonly found at resorts and all-inclusive properties.
Question 2: What does the Modified American Plan (MAP) typically include?
- Room only
- Room plus breakfast only
- Room plus breakfast and dinner (Correct answer)
- Room plus all meals and beverages
Correct answer: Room plus breakfast and dinner
The Modified American Plan includes the room rate plus breakfast and dinner, giving guests flexibility for lunch on their own.
Question 3: A boutique hotel is best characterized by which of the following attributes?
- Large number of standardized rooms exceeding 500
- Unique design, intimate atmosphere, and personalized service (Correct answer)
- Located exclusively in airports or transit hubs
- Operated solely by international chains
Correct answer: Unique design, intimate atmosphere, and personalized service
Boutique hotels are distinguished by their unique decor, small size, personalized guest experience, and individual character rather than brand standardization.
Question 4: Which hotel classification term refers to a property that provides only basic services such as a room and bathroom, without food and beverage outlets or extensive amenities?
- Full-service hotel
- Limited-service hotel (Correct answer)
- Conference hotel
- Casino hotel
Correct answer: Limited-service hotel
Limited-service hotels offer rooms and basic amenities (often a continental breakfast) but lack full restaurants, room service, or extensive facilities.
Question 5: What is the primary benefit of booking a client at a hotel that is a member of a soft brand collection (e.g., Marriott Autograph Collection)?
- Guaranteed lowest room rates industry-wide
- Unique independent character with loyalty program benefits (Correct answer)
- Unlimited free upgrades for all guests
- Exclusive access to airport lounges
Correct answer: Unique independent character with loyalty program benefits
Soft brand collections allow independent hotels to retain their unique identity while giving guests access to the parent company's loyalty points and booking platforms.
Question 6: When a travel advisor refers to a hotel's 'rack rate,' what are they describing?
- The discounted rate negotiated for travel agents
- The standard published room rate before any discounts are applied (Correct answer)
- The rate available only through online travel agencies
- The rate charged during low season
Correct answer: The standard published room rate before any discounts are applied
The rack rate is the hotel's full undiscounted price for a room, from which negotiated, promotional, and corporate rates are typically discounted.
CTA CTA Hotel & Accommodation Types 2
Which term describes a lodging rate that includes the room plus all meals (breakfast, lunch, and dinner)?