Travel Technology & Systems Flashcards
7 cards from real CTA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Travel Technology & Systems flashcards as text
What does 'dynamic packaging' technology allow a travel agency's website to do?
Answer: Combine flights, hotels, and car rentals in real-time into a single priced package
Dynamic packaging technology assembles customized travel packages on the fly by pulling live inventory and pricing from multiple suppliers and bundling them into one transaction.
A Passenger Name Record (PNR) must contain which mandatory elements to be considered complete?
Answer: Name, contact information, itinerary, and ticketing element
IATA regulations require a PNR to contain at minimum: passenger name, contact information, itinerary segment(s), and a ticketing time limit or ticket number.
What is the primary advantage of using a Travel Management Company's (TMC) proprietary booking tool over a consumer travel website?
Answer: TMC tools enforce corporate policy, capture management data, and access negotiated rates not publicly available
TMC tools integrate corporate travel policy compliance, reporting, negotiated supplier rates, and duty-of-care tracking features absent from consumer booking platforms.
In GDS terminology, what is an 'open jaw' itinerary?
Answer: A trip where the departure and return cities are different, creating a surface segment gap
An open jaw itinerary has a gap where the traveler arrives in one city and departs from a different city, requiring ground transportation between the two points.
Which technology is used by cruise lines and tour operators to manage cabin or seat inventory that differs from airline GDS formats?
Answer: Proprietary reservation systems accessed via direct connect or agent portals
Most cruise lines and tour operators maintain proprietary reservation systems accessed by agents through dedicated portals or direct API connections rather than standard GDS formats.
What is a 'back-office' system primarily responsible for in a travel agency?
Answer: Handling accounting, commission tracking, invoicing, and financial reporting
Back-office systems manage the financial operations of a travel agency including accounts receivable, commission reconciliation, client invoicing, and profit reporting.
What is the significance of a 'ticketing time limit' (TTL) in a GDS booking?
Answer: The deadline by which a ticket must be issued or the booking will be automatically cancelled
A ticketing time limit is the deadline set by the airline by which the agent must issue the ticket or the PNR will be automatically cancelled by the system.