Travel Planning & Management Flashcards
7 cards from real CTA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Travel Planning & Management flashcards as text
What is the purpose of a 'bucket list' style itinerary approach when working with a new client?
Answer: To identify top priority experiences and destinations the client wants to achieve
A bucket list approach helps travel agents understand a client's dream destinations and experiences, enabling them to prioritize and plan meaningful trips.
Which airline alliance includes American Airlines, British Airways, and Cathay Pacific?
Answer: Oneworld
Oneworld is the alliance that includes American Airlines, British Airways, Cathay Pacific, and several other major carriers, enabling reciprocal frequent flyer benefits.
A client is flying economy class on a long-haul international flight and wants to select the best seat for legroom. What should you advise?
Answer: Exit row or bulkhead seats
Exit row and bulkhead seats typically offer more legroom than standard economy seats, though they may have restrictions and sometimes cost extra.
What is 'yield management' in the context of airline pricing?
Answer: A dynamic pricing strategy that adjusts fares based on demand and availability
Yield management is a revenue optimization strategy where airlines adjust ticket prices in real time based on demand, booking patterns, and remaining seat availability.
A group of 20 travelers is planning an escorted tour. What is one key advantage of booking an escorted tour over independent travel?
Answer: A professional tour director handles logistics and provides local knowledge throughout the trip
Escorted tours include a professional tour director who manages all logistics, provides commentary, and handles unexpected issues, reducing stress for travelers.
Which type of hotel rate is negotiated between a travel agency or corporation and a hotel for a discounted price?
Answer: Corporate or preferred rate
Corporate or preferred rates are pre-negotiated discounted rates offered to travel agencies or companies in exchange for a guaranteed volume of bookings.
When is it most critical to reconfirm a client's international flight reservation?
Answer: 72 hours before departure, especially for less common carriers
Reconfirming international reservations 72 hours before departure is a best practice to verify scheduling hasn't changed and to protect against automatic cancellation by some airlines.