CT Training Delivery & Facilitation Techniques 3 — Questions and Answers
Question 1: Which of the following BEST describes the 'tell, show, do, review' instructional model?
- A feedback model for evaluating training programs
- A four-step delivery sequence moving from explanation to demonstration to practice to debrief (Correct answer)
- A curriculum design framework for sequencing modules
- A coaching technique used in one-on-one performance coaching
Correct answer: A four-step delivery sequence moving from explanation to demonstration to practice to debrief
The tell-show-do-review model guides learners through explanation, demonstration, hands-on practice, and structured reflection to reinforce skill acquisition.
Question 2: When using a case study in training, what is the trainer's PRIMARY role during group analysis?
- Provide the correct answer quickly to save time
- Facilitate discussion by asking probing questions without revealing solutions prematurely (Correct answer)
- Summarize what each group says without encouraging further analysis
- Assign grades to each group based on their analysis quality
Correct answer: Facilitate discussion by asking probing questions without revealing solutions prematurely
The trainer's role during case study analysis is to deepen critical thinking through probing questions rather than directing groups toward a predetermined answer.
Question 3: Which non-verbal communication behavior is MOST likely to undermine a trainer's credibility during delivery?
- Making sustained eye contact with participants
- Using open hand gestures to emphasize key points
- Crossing arms and avoiding eye contact while speaking (Correct answer)
- Moving purposefully around the training space
Correct answer: Crossing arms and avoiding eye contact while speaking
Crossed arms and avoided eye contact signal defensiveness or disengagement, which can erode participant trust in the trainer.
Question 4: A trainer wants to assess comprehension mid-session without formal testing. Which technique is MOST appropriate?
- Distribute a written exam and collect the results
- Use thumbs up/down or fist-to-five pulse checks to gauge understanding quickly (Correct answer)
- Ask participants to write essays on what they have learned so far
- Skip the check and rely on end-of-course evaluations
Correct answer: Use thumbs up/down or fist-to-five pulse checks to gauge understanding quickly
Quick pulse checks like fist-to-five or thumbs signals provide immediate comprehension feedback with minimal disruption to session flow.
Question 5: In experiential learning theory, which stage immediately FOLLOWS 'concrete experience'?
- Active experimentation
- Abstract conceptualization
- Reflective observation (Correct answer)
- Application planning
Correct answer: Reflective observation
According to Kolb's experiential learning cycle, concrete experience is followed by reflective observation, where learners think about what happened.
Question 6: What is the PRIMARY advantage of using fishbowl discussion as a facilitation technique?
- It allows trainers to reduce the number of participants needed in a session
- It enables observers to study group dynamics and communication patterns while a small group discusses (Correct answer)
- It is a rapid method for delivering large amounts of content
- It eliminates the need for a facilitator during group discussions
Correct answer: It enables observers to study group dynamics and communication patterns while a small group discusses
Fishbowl discussions create an inner group of active discussants surrounded by outer observers, enabling vicarious learning and discussion modeling.
Question 7: Which factor is MOST critical when selecting a training delivery method for psychomotor (physical skill) learning objectives?
- The length of the facilitator's lecture component
- Opportunities for hands-on practice with corrective feedback (Correct answer)
- The number of visual aids and slides included in the session
- The reading level of supporting handout materials
Correct answer: Opportunities for hands-on practice with corrective feedback
Psychomotor skills require repeated physical practice with feedback to develop muscle memory and procedural fluency.
Which of the following BEST describes the 'tell, show, do, review' instructional model?