CT Evaluation Methods 4

Question 1

Which component is essential when calculating the Return on Investment (ROI) of a training program?

Accepted Answer

Monetary value of performance improvements minus training costs

Answer

ROI compares the financial benefits of improved performance against the total cost of delivering the training program.

Question 2

A trainer wants to determine whether improved productivity after training is due to training or another factor like a new software tool. The trainer should use:

Accepted Answer

An isolation technique such as a control group or expert estimation

Answer

Isolation techniques — including control groups, trend analysis, or stakeholder estimation — help attribute performance change specifically to training.

Question 3

What does 'transfer of training' refer to in evaluation?

Accepted Answer

The degree to which learned skills are applied in the work environment

Answer

Transfer of training measures how effectively new knowledge and skills are applied on the job after training concludes.

Question 4

Which of the following is an example of an unobtrusive evaluation method?

Accepted Answer

Reviewing existing sales records before and after training

Answer

Unobtrusive measures use existing data (records, reports, metrics) without requiring participants to do anything additional for evaluation purposes.

Question 5

A training manager wants to compare how different delivery formats (classroom vs. e-learning) affect knowledge gain. The BEST evaluation design for this comparison is:

Accepted Answer

Comparative control group design with pre- and post-tests

Answer

A comparative control group design with pre/post-tests allows systematic comparison of outcomes across two delivery methods under controlled conditions.

(CT) Certified Trainer Practice Test

(CT) Certified Trainer Practice Test

CT Evaluation Methods 4