CT Coaching Techniques 3

Question 1

Which of the following is a key difference between coaching and mentoring?

Accepted Answer

Coaching focuses on performance goals; mentoring relies on the mentor's personal experience

Answer

Coaching draws out solutions from the coachee, while mentoring typically involves a more experienced person sharing knowledge and advice.

Question 2

A trainer uses the technique of 'scaling questions' during coaching. What is the PRIMARY purpose?

Accepted Answer

To help the coachee assess progress and identify next steps on a numeric scale

Answer

Scaling questions (e.g., 'On a scale of 1-10, where are you now?') help coachees self-assess and identify gaps between current and desired states.

Question 3

Which coaching approach is MOST appropriate when working with a highly experienced subject-matter expert who has a performance gap?

Accepted Answer

Non-directive coaching, facilitating self-discovery

Answer

Experienced professionals often benefit most from non-directive coaching that respects their expertise while facilitating new insights.

Question 4

The term 'coachable moment' refers to:

Accepted Answer

A spontaneous opportunity arising from real experience that is ideal for coaching

Answer

A coachable moment is an unplanned, real-time opportunity triggered by an event that makes coaching particularly relevant and impactful.

Question 5

Which behavior MOST undermines psychological safety in a coaching relationship?

Accepted Answer

Breaking confidentiality by reporting session content to management

Answer

Violating confidentiality destroys the trust foundational to coaching, making coachees unwilling to be vulnerable or honest.

(CT) Certified Trainer Practice Test